Jeneseka Alexander

•  Monday afternoons/evenings

•  Thursday mornings

•  Saturday afternoons

In-person counselling sessions take place at the Charing Cross Centre, a well-established wellbeing venue in the heart of Norwich. It offers comfortable, private therapy rooms in a calm, discreet setting. 

Address: Charing Cross Centre, 17-19 St John Maddermarket, Norwich, NR2 1DN

https://thecxc.co.uk

In-person counselling sessions take place at the Norwich Charing Cross Centre, a well-established wellbeing venue in the heart of Norwich. It offers comfortable, private therapy rooms in a calm, discreet setting, easily accessible from the city centre and public transport.

Address: Charing Cross Centre, 17-19 St John Maddermarket, Norwich, NR2 1DN

https://thecxc.co.uk/

• Car parking is available in the accessible St Andrews multi-story car park within two minutes walking distance.

• 10-minute walk or a short Bus or Taxi ride away from Norwich Bus Station.

• Norwich Train Station is a 20 minute’s walk or a short Bus or Taxi ride away.

• Accessible toilet, and lift to first floor therapy rooms available.

My availability can vary; please enquire for current session times.

I'm Jeneseka or Jen (she/her), a person-centred counsellor offering online and in-person sessions to adults in Norwich, Norfolk.

My work is grounded in the humanistic, person-centred approach, placing the therapeutic relationship at the heart of the work. I believe that being genuinely heard, accepted and understood can be deeply restorative, and that each person has an innate capacity for growth when offered the right conditions.

I aim to provide a warm, affirming and non-judgemental space where you can explore what is happening in your life at your own pace. I work collaboratively, listening carefully and responding with empathy, honesty and respect. My role is not to direct or diagnose, but to walk alongside you as you make sense of your experiences and begin to move towards greater self-understanding and self-compassion.

Clients often describe our work as calm but active, with a steady pace that allows them to show up as they are, without needing to perform or have everything ‘figured out’.

I have experience supporting people exploring identity, including sexuality and gender identity, as well as work with eating-related difficulties, self-esteem, anxiety, low mood, relationship challenges and significant life transitions. 

Alongside my private practice, I have worked extensively with young people and adults in third sector and community settings in Norfolk and Waveney, including mental health and wellbeing support at the LGBTQ+ Project; counselling for people experiencing mild to moderate disordered eating at Eating Matters; supporting trans people and their families through the Barbara Ross Association; and working as the Gender Identity Practitioner at MAP youth charity, and Evolve, a support group for young people who are trans, non-binary, intersex and/or questioning their gender.
These experiences have given me a nuanced understanding of the social, relational and systemic pressures many people face, and have strengthened my commitment to providing counselling that is ethical, compassionate and accessible.

I hold a Diploma of Higher Education (DipHE) in Person-Centred Counselling, having trained at the Norwich Centre and the University of Suffolk.

Starting therapy can feel daunting, and I aim to make the process as gentle and straightforward as possible.

Our first session is an opportunity for you to talk about what has brought you to counselling, ask any questions, and get a sense of how it feels to work together. There is no pressure to share anything you are not ready to.

If it feels like a good fit, we can discuss how we might continue. You do not need to know exactly what you want to talk about, or whether counselling is ‘the right thing’ - we can take time to explore that together.

Your information is stored securely and will not be shared without your consent unless there is a legal or safeguarding obligation to do so.

I am registered with the Information Commissioner’s Office (ICO), registration reference ZC092622, and comply with UK GDPR requirements.