Donna Ensum

I am available for counselling most weekdays and can be contacted by email or mobile.  I aim to respond to you as quickly as I can.

I offer online or telephone counselling and generally offer clients the same regular slot if that works for them, however I can be flexible.

I am a warm and empathic person centred counsellor and I offer an accepting therapeutic space where my aim is for you to feel valued and free from judgement.  This space allows an opportunity to talk about whatever brings you into counselling, to take a breath, to be heard and understood.

At different times we all need extra support and the space to untangle the threads of how we are feeling and how we move forward. Sometomes just knowing something isn't feeling right is a good starting point. I believe that the opportunities the counselling space and therapeutic relationship provide can be invaluable. Connection is empowering and can give us a sense of value and hope.  

My professional training and life experience allows me the privilege of working within areas of struggle. In particular, loss and grief, relationships, changing personal life circumstances, anxiety, low mood, self worth, work difficulties and the pressures of the world we live in. 

I offer an initial 20 minute telephone conversation, with no charge, where we can discuss why you are looking for counselling and the threads around this.  

This will give us an opportunity to get to know each other a little and for you to establish whether I may be the type of counsellor you are looking for. This is a good opportunity for me to answer any of your questions.  

I do not underestimate the strength in reaching out and I would want to ensure that I am the right counsellor for you. Trust in the therapeutic relationship is an integral part of successful counselling and this would be our first connection. 

Should I feel  that you would be better supported elsewhere I will refer you to another counsellor or agency if I am able to.

There is no commitment to a specific number of sessions. Our work together will be reviewed regularly and naturally you are at the centre of the process meaning our time is led by you.

If you wish to begin counselling with myself I will email you my contract which would need to be read, signed and returned ahead of our sessions beginning, to ensure clarity and best ethical practice.

I use Google Meet for online sessions and the link will be sent to you at the point of booking. My counselling room is a fully confidential space and I would ask for you to be in a space where you are able to talk freely in order to make the best use of our sessions.

We will have regular reviews of our work together and these can be measured against any particular goals or hopes you have discussed at the beginning of your counselling.